fireboyPrivacy Policy
This page describes what we collect when you use fireboy and how we keep that data protected. Our commitment is straightforward: we collect only the information needed to run our platform securely, process your payments, and meet legal requirements in the jurisdictions where we operate. We do not sell your data, and we do not share it with third parties except where the law requires it or where a payment processor needs it to complete your transaction.
When you register an account on fireboy, you provide your name, email, phone number, and date of birth. We also ask for identity verification—a copy of your national ID, driver's license, or passport—to comply with anti-money-laundering rules. This verification step protects both you and our platform by ensuring accounts are opened only by real people acting within their own jurisdiction. Your data is encrypted in transit and stored on secure servers; we do not store your full ID number or sensitive document images longer than needed for the verification process.
What We Collect on fireboy
Our fireboy platform collects data in several categories. Account information includes your name, email, phone, and date of birth—the basics required to identify you and send you account updates. Financial data covers your chosen payment method: if you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount and timestamp, but not your e-wallet password or full card number. Bank transfers via mobile banking, local payment, online payment, or e-wallet are processed by our payment partner; we see only the deposit amount and confirmation, not your account credentials. Gameplay data tracks which games you access and how long you play—this helps us understand which titles are popular and whether our platform is running smoothly.
We also collect device information: your IP address, browser type, and operating system. This data helps us detect fraud—for example, if your account is accessed from a new country within seconds, we flag it as unusual and may ask you to re-verify. Cookies are small files stored on your device that remember your login session and language preference. Most are necessary to keep you logged in; a few are optional analytics cookies that tell us how many people visit each page. You can disable cookies in your browser settings, though some fireboy features may not work as smoothly without them.
How We Use Your Data on fireboy
We use your information for five main purposes. Account administrationwe need your email and phone to send you password-reset links, withdrawal confirmations, and payment receipts. Payment processingwe share your name and deposit amount with our payment partners so they can complete your transaction; they do not retain your data once the deposit clears. Fraud preventionwe analyze login patterns and betting behaviour to spot suspicious activity. Legal compliancewe are required by law to verify your identity and report large transactions to relevant authorities. Service improvementwe review anonymized gameplay data (what games are played, not who plays them) to fix bugs and add features.
We never use your data for marketing without your consent. If you wish to receive emails about new games or seasonal promotions, you can opt in through your fireboy account settings. You can also opt out at any time by clicking the unsubscribe link in any email we send.
Third-Party Processors and Your Rights on fireboy
Our fireboy platform works with several third parties to deliver services. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank partners) receive your name and account number only to execute deposits and withdrawals. Cloud hosting providers store our servers; your data may sit on servers physically located outside Indonesia, but it remains encrypted and legally protected under our data-handling agreement. Customer support tools allow our team to read messages you send us; support staff sign confidentiality agreements and can access only the information needed to help you.
You have the right to request what data we hold about you, correct inaccurate information, or ask us to delete your account and associated data (subject to legal retention periods). To exercise these rights, contact our support team through your fireboy account. We will respond within fifteen business days. If you believe we have misused your data, you may lodge a complaint with your local data-protection authority.
Security Practices and Policy Updates
We at fireboy implement industry-standard encryption (TLS 1.2+) on all connections between your device and our servers. Your password is hashed—we do not store it in plain text, so even our team cannot read it. We conduct regular security audits and penetration testing to identify vulnerabilities before bad actors can exploit them. If we discover a data breach, we notify affected users and relevant authorities within the timeframes required by law.
This privacy policy may change as we add features, expand to new jurisdictions, or update our practices. When we make material changes, we will notify you by email and ask for your consent if required. Your continued use of fireboy after such changes means you accept the updated policy. We encourage you to review this page periodically, especially before Idul Fitri, Idul Adha, or other holidays when you may increase your activity on the platform.
If you have questions about how we handle your data on fireboy, contact our support team. We are based in Jakarta and operate throughout supported jurisdictions in Southeast Asia. Our commitment is to keep your account safe, your payments secure, and your privacy respected at every step.